CONDITIONS OF CONTRACT SANSA TICKETS REGULATIONS
The rules and limitations regarding liability are set by the law of the Civil Aviation Authority of Costa Rica. The Company?reserves the right to cancel or postpone a journey free of liability on its part, when it must attend preferential obligations?such as the transfer of sick or injured persons, due to bad weather, or for any other cause for which it deems the?suspension necessary, for passenger safety or to protect the Company’s interests. As a consequence, the Company?does not assume the inevitable obligation of transporting the passenger on the precise day and time indicated on this?ticket for the trip or for a specified flight. Furthermore, it reserves the right of not accepting passengers that arrive for?the flight in abnormal circumstances that may place the security of the remainder passengers at risk, or that may cause?them any type of nuisance.
Tickets are issued in the name of a specific person and are not transferable, not endorsable and non-refundable. The?carrier may check the identity of the passenger at any given time. Changes and cancellations with more than seven?(7) days in advance will not have a penalty. Changes and cancellations with less than seven (7) days, but more than?forty-eight (48) hours in advance have a penalty of twenty (US $ 40.00) per person per passenger.
Within 48 hours before the departure of the flight: changes and / or cancellations can not be made and will be 100%?penalized
LOSS OF BAGGAGE
The indemnification to be paid by the Company in the case of lost luggage will not be greater than the corresponding?fare for the segment of the trip where the loss of luggage occurred, unless the Company has been obligated?separately and in writing to a greater indemnification and charges are paid for it. The company will receive special?luggage, such as fragile and/or delicate articles, without liability for damage, deterioration, or partial or total loss.
By the mere fact of using the transportation ticket, the passenger expressly waives any claim that may arise?against the aforementioned conditions
To ensure their return reservations, all passengers must arrive the flight date at least 55 minutes before flight departure?in order to complete check-in procedures. The Company will cancel any reservation as a no-show, for those?passengers that have not presented themselves at the airport airline counter thirty (30) minutes prior to flight departure.?A picture ID will be required at the carriers airport counter.
Maximum luggage allowance is 30 pounds per person. Excess luggage will be charged at USD $1.50 per pound. In?case of promotional rate, will subject to the promo code. The extra luggage is subject to space. Carrier may refuse?baggage on the basis of excessive volume or safety reasons. We handle a maximum of two (6,7feet) surfboard per?passenger and the charge is $30.00 per surfboard each way.
Itineraries are subject to change without prior notice to the passengers and with no responsibility for the carrier. Carrier will not be responsible for any losses or damages caused by the delay, anticipation, suspension, or cancellation of any flight due to force major, fortuitous events, adverse weather conditions, mechanical difficulties, or when the carrier decides so for security reasons or to protect the Company interests.